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Shipping & returns

Last Updated: Mar 22 2022

 

Return Policy

 

All defined terms used below shall have the meanings set forth in our Terms and Conditions. See https://www.georgiabeasboutique.com/service/general-terms-conditions/

 

Order Cancellations

If you wish to cancel your order with GBB, please visit your account through www.georgiabeasboutique.com and cancel the order through your order history. If the order has already been processed you will not be able to cancel the order, but will be eligible for a return. 

 

Returns

Once an item of merchandise is delivered to you, you can return that item within 30 days of delivery. To be eligible for a return, your merchandise must be unused and in the same condition that you received it and must be in the original packaging.  Our return policy does not apply to the following goods: discounted or sale items, gift cards, personalized items, perishable goods such as food, flowers, newspapers or magazines, intimate apparel, sanitary goods, hazardous materials, or flammable liquids or gases.  These items are not eligible for return, refund or exchange.

 

Shipping

To initiate a return, please email us at [email protected]  We require a receipt or proof of purchase to accompany your return (your order confirmation number).

All returned merchandise should be sent to us at 1301 Marys Grove Church Rd , Kings Mountain, NC, 28086.

For items that are manufactured by another party and resold by us, please do not send such item back to the manufacturer.

A free shipping label will be sent to your email provided on the GBB account. Shipping costs are non-refundable. You should consider using a trackable shipping service or purchasing shipping insurance for items of value.

 

Refunds and Exchanges

After We have received your valid return, We will send you an email to notify you that we have received your returned item and notify you of the acceptance or rejection of your return.

If your return is accepted by us, we will provide one of the following within a reasonable time: an exchange of merchandise for the item returned, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to pay for the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.

 

General

If you do not comply with any of the above conditions, We reserve the right to refuse the return or exchange, or to impose different or additional conditions.

 
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